About

Finova is a fast-growing fintech startup offering accessible lending solutions for individuals and small businesses. As the company scaled, it became clear their brand no longer reflected their mission, values, or the maturity of their platform.

They needed more than a new logo—they needed a brand system that could support their long-term growth, build trust with investors and customers, and stand out in a highly competitive industry.

Challenges

As Finova scaled its operations, several brand-related issues became roadblocks to further growth. These challenges not only affected customer perception but also hindered their ability to attract investors and communicate clearly across platforms.

  • Outdated brand identity and visual system
    Their existing logo and design elements no longer represented their evolving mission or the sophistication of their fintech offering.
  • Inconsistent messaging across channels
    Without a unified voice or tone, their brand communications varied widely between platforms, leading to confusion and diluted impact.
  • Lack of emotional connection with users
    The brand lacked warmth, relatability, and personality—key factors in building long-term user trust and engagement.
  • Weak differentiation from competitors
    Finova’s visual identity and messaging failed to stand out in a crowded fintech market full of similar solutions.
  • Need for investor-facing materials during funding rounds
    With a major investment round approaching, Finova needed polished, on-brand presentation materials to tell a compelling business story.

Our Approach

We began by conducting in-depth discovery sessions with Finova’s leadership team, reviewing competitor brands, analyzing user data, and understanding their audience personas. From there, we developed a brand strategy that would serve as the foundation for everything to follow.

Key Deliverables

  • Brand Strategy Framework: Values, mission, vision, and tone of voice
  • Visual Identity: Logo redesign, typography, color palette, iconography
  • Design System: UI elements, brand components for web and mobile
  • Brand Book: A complete brand guideline document for internal teams
  • Presentation Kit: Pitch deck, investor one-pager, social media assets

Impact

The refreshed brand helped Finova achieve the following within 6 months:

  • +40% engagement across digital platforms
  • Increased investor confidence during their Series A
  • Greater consistency and clarity in communications
  • Improved user perception and emotional connection

The rebrand led to a 40% increase in customer engagement, stronger user retention, and better conversion rates across key pages. Finova also reported more positive feedback from both users and partners after the relaunch.

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